Monday, November 7, 2011

Update: Voicemail Messages

Feature: Updates the Voicemail feature for leaving messages for leads.

Description:

While calling Internet Leads, or through a list on the Campaign Dialer, staff members have the ability to leave one of several custom, pre-recorded voicemail messages by pressing a Voicemail button on the screen (inside the "Now Calling" box), or "5" on your phone. This will speed up your calling time by leaving tailored message for specific prospects without having to speak the message each time.

Create a library of pre-recorded voicemail messages for your entire office, then select which one to leave on any answering machine, while you move onto the next call.

Updates:
  • Leave a voice mail by pressing "5" on the phone, or Voicemail on screen (inside the "Now Calling" box).

  • Create an unlimited number of voicemail messages to choose from.

  • Assign specific voicemail messages to different staff members.

  • Set a custom voicemail message for use on specific Campaigns.

  • Edit, listen, and control voicemail messages for your entire office through easy to use interface.

Monday, October 24, 2011

InsWeb Announces Partnership With DYL






SACRAMENTO, CA--(Marketwire - Oct 24, 2011) - InsWeb Corporation (NASDAQ: INSW), a leading online insurance comparison provider, announced today that they have integrated InsWeb's AgentInsider® Lead Program with DYL, a top provider of lead management software and business telephone solutions. Agents purchasing insurance leads from AgentInsider can be connected via phone to prospects as soon as inquiries are submitted, increasing contact rates and agent success.

"Contacting prospects quickly is one of the keys to closing online leads. The faster you reach a consumer, the higher the likelihood that you will connect with them and start the quoting process. With DYL, agents can significantly improve contact rates, giving them a huge advantage when competing for the consumer's business," stated Tricia Winkler, Vice President of AgentInsider® Operations.

Founded in 2009, DYL provides agents with tools to help increase lead conversion. Dial Your Leads products allow agents to automate marketing to their leads, as well as helping increase contact rates by connecting agents to prospects as soon as the lead is sent.

"The integration between AgentInsider® and DYL is important for our mutual clients' business growth. AgentInsider consistently sets the bar for lead quality and we reflect their company philosophy by setting the bar for integrated lead management systems," said James Angel, one of the founders of DYL. "By simplifying and accelerating lead management tasks, the integration provides users the opportunity to grow their business and convert prospects into customers with pronounced efficiency."

For more information about the AgentInsider® Lead Program and Agent Directory, please visit AgentInsider.com or call (866) 892-4080.

About InsWeb
InsWeb Corporation (NASDAQ: INSW) owns and operates a network of leading insurance marketplace and education websites. Founded in 1995 and headquartered in Sacramento, California, InsWeb's primary properties include InsWeb.com, InsuranceRates.com, LocalInsuranceAgents.com, and AgentInsider.com. InsWeb has invented multiple e-commerce and online insurance distribution technologies and owns the following patents: 6,898,597; 7,107,325; 7,389,246; 7,640,176 and 7,707,505.
Original Press Release

Wednesday, September 7, 2011

Update: Campaign Dialer Report

Feature: Campaign Dialer Report

Description:
We have released a new and improved report to help agents track their progress when using the Campaign Dialer. This new report is listed with our other reports under the "Reports" tab.

This report will tell you how much calling time was spent on each list that you dial and also how that calling time is broken down between different staff members. Also, you can track the disposition of leads from different lists to see which lists are generating quality prospects.

Monday, August 15, 2011

New Features: Hotlist & Folders

Feature: Hotlist

Description:
The Hotlist allows you to keep track of high priority leads. If you talk to a prospect that is interested be sure to add them to your Hotlist for later follow up. Adding someone to your Hotlist is like setting an appointment but without a specific date and time. You decide when to call people back from your Hotlist. Also, using the "Dial Hotlist" feature, you can call everybody on your Hotlist in sequence.

Every user in the system has their own Hotlist. Leads can be listed on the Hotlists of multiple users at the same time. If a lead is on your Hotlist, a red folder icon will appear next to that lead in a list of leads. You can add a lead to your Hotlist by clicking "Add To Hotlist" inside the lead, or by checking the box next to a lead, selecting the option "Add To Hotlist" from the "Select Action:" menu, then pressing the button "Go".

Feature: Folders

Description:
Folders provide a simple way to organize your leads. You can also use Folders to create lists of leads for dialing, kind of like a campaign, but containing only the leads you select. The "Customers" tab has been moved into a Folder. When you add a lead to the "Customers Folder" it has the same effect as pressing "Sold" on that lead; if you have an email drip sequence set up for customers, this will be automatically started.

Folders can be created by any user. Users will have access to every Folder, unlike the Hotlist, which is per-user. You can control which leads in a Folder should be dialed by using the "Mark As Called" and "Mark As Uncalled" options in the "Select Action:" menu. If a lead shows up as green inside of the Folder then that lead is Uncalled and ready to be dialed the next time you click "Dial This Folder". If a lead is blue, then it is already Called and will be skipped the next time the list is dialed.

So that you don't call the same people twice if you don't mean to, if you dial a lead using the Campaign Dialer, Click-To-Dial, or from any Folder, it will mark it as Called in every Folder. Pressing "Set All To Uncalled" in any Folder will reset the leads to Uncalled for that Folder only.

Update: New Website

The new DYL website is now online! Enjoy!